• Příčná 1892/4, 11000, Prague, Czech Republic

Privacy Policy

 

1. Introduction

This Privacy Policy explains how personal data is collected, used, and protected when you use this website and related online psychological consultation services. The data controller is:

Data Controller:
Anastasiya Holmes
Email: anastasiyaholmes@gmail.com
Address: Příčná 1892/4, 11000, Prague, Czech Republic

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Czech data protection laws.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data (name, surname)

  • Contact information (email address)

  • Information provided during consultations or contact forms

  • Technical data (IP address, browser type, device information)

  • Payment-related data (processed by third-party payment providers; we do not store card details)

Special category (sensitive) personal data related to mental health is processed only with your explicit consent and solely for the purpose of providing psychological services.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Providing online psychological consultations

  • Responding to inquiries and communication

  • Appointment scheduling and service administration

  • Legal and accounting obligations

  • Improving website functionality and security

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your explicit consent

  • Performance of a contract (providing consultations)

  • Compliance with legal obligations

  • Legitimate interests (website security and service improvement)

5. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Consultation-related data is stored securely and confidentially.

6. Data Sharing

We do not sell or rent your personal data. Data may be shared only with:

  • IT and hosting service providers

  • Payment processors

  • Legal or accounting service providers

All third parties are contractually obligated to comply with GDPR.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be sent to: anastasiyaholmes@gmail.com

You also have the right to lodge a complaint with the Czech supervisory authority:
Office for Personal Data Protection (ÚOOÚ)

8. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page with a new update date.